Terms of service

The agreement, in plain English.

Last updated: 05/05/2026

What we are

RoadTaxEasy is a private third-party concierge service that submits UK vehicle road-tax payments to the DVLA on your behalf. We are not affiliated with the DVLA or GOV.UK. You can tax your vehicle directly at gov.uk/vehicle-tax free of our service fee (the DVLA tax cost still applies).

Our service

For a flat £45 fee we collect your details, take payment, and submit your road tax to the DVLA. The DVLA tax cost is paid through us on your behalf and itemised separately at checkout.

Payment

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles billing-related customer service inquiries.

Refunds

See our refund policy.

Liability

While we take care to submit your tax accurately and promptly, we cannot be held liable for delays caused by the DVLA, incorrect information you provide, or factors outside our reasonable control.

Misuse

You must not use the service unlawfully, fraudulently, or attempt to interfere with its operation.